Your satisfaction with our products is our #1 priority. Leashboss products automatically come with 'The Boss Promise', a 5 year manufacturers warranty that protects against defects, product issues, and chewed leashes. This warranty does not cover dog toys that have been damaged by your pet.
If for any reason you are not satisfied with our products, please contact us for a refund or replacement. Go to our Contact Us page and fill out the form with your name, email address, Order Number, and a short message about the issue and which product you have.
Please note, for warranty issues we require a photo showing the issue, along with the order number, receipt or proof of purchase.
We understand accidents happen, for that reason we will replace a chewed leash once. Our leashes are not chew proof (with the exception of our car restraint and tie out), and we do not claim them as such. The best way to prevent a dog from chewing a leash is not to leave them unattended with a leash attached to their collar. This is the #1 way that leashes get chewed. Please do not use our long leashes as a tie out unless you are absolutely certain that your dog will not chew it.
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