FAQ

Most orders are shipped within the next business day and typically arrive within 4-6 business days. You will receive a tracking number as soon as your order goes out. We know you're excited to get your order so we do our best to get it to you as soon as possible!

We recommend orders outside of the USA be made through our Amazon.com webstore. Amazon.com can negotiate cheaper shipping rates than we can. Their international shipping rates are affordable and they ship quickly.

To ensure you are buying official Leashboss merchandise with the manufacturer's warranty direct from us, please order from our Amazon.com storefront.

Please allow 10-21 business days for all international deliveries. International customers are responsible for any additional taxes or duties, which may be levied at delivery, and can vary depending on the item, cost, and delivery location. Please be aware that these are estimated delivery times. Delays in customs can also increase the delivery time.

We want you and your dog(s) to be happy with our products. If, for whatever reason, you’re not happy with your purchase, you can return your order for a full refund within 30 days of your purchase date. The items returned must include the original packaging and must not have been used, washed or damaged. We only accept returns of products that you’ve bought directly from us on our website, our Ebay store or our Amazon storefront. If you’ve purchased a Leashboss product from somewhere else, please contact that seller directly regarding their return policy. Chewed leashes or items that have product issues or defects are handled differently than returns. Please see our Boss Promise warranty page for further details.

We can help to teach your clients and their canines. Are you a dog trainer? We are confident that you'll love all of our long leashes, short leashes, training treat pouches, and other training gear for medium and large dogs. Trainers save 20% off their Leashboss purchases of 10 items or less with our special trainers-only discount code. If you'd like to take advantage of our trainer discount program please e-mail help@leashboss.com and include a link to your business website to prove authenticity. We'll provide you an exclusive discount code to use with your purchase.

Leashboss offers wholesale opportunities for organizations dedicated to bringing the best products to their customers. If you’re interested in carrying our products on your website or in your store, contact us at wholesale@leashboss.com.

FAQs